Book An Appointment
We have lots to offer
Getting you back up and running is important so we send repairs to our Service Centre daily. Most repairs are turned around in 5 - 7 working days. If you have a time critical repair please let the team know when you book in your device and we will endeavour to do our best to help.
Out of Warranty
For just Rs. 3000 let our engineers diagnose the problem. This will give you a detailed quote for the repair including any parts that may be required. If you decide it's time to upgrade we will even give you a Rs. 3000 credit towards your new Mac.
Free Warranty Repairs
If your device is in warranty or supported by AppleCare, then let us pick up the tab for hardware related issues. No matter where you originally purchased your device, we've got you covered.
Stay In Touch
We know how important it is to be kept informed so we drop you a text or email with progress at every key stage. If you need some more information our service centre team are happy to help answer your questions.
Need some more space to grow? A new hard drive or extra memory can help improve the performance of your Mac. Ask for a quote to see how cost effective this could be.
No Hidden Charges
Our fixed labour charge covers you no matter how long the repair may take, giving you peace of mind against any hidden charges
Service Check In Point
In each store we have a dedicated 'Service Engineer' to help get you back up and running.One of our friendly and experienced staff are here to help. If your Mac is not behaving as expected we will perform an initial diagnosis with many software related issues potentially being resolved in store. Hardware problems and items that we are unable to fix will then be sent to our Service Centre for further testing and repair.You can also book an appointment to see one of the service team and just pop in as per your convenience.
Next day swap out
At our stores we have a dedicated area known as the 'Service Lab' to help get you back up and running.Bring in your iPad or iPod to the Service Lab and we will perform an initial diagnosis in store. For many software related issues we aim to try and get the problem resolved for you there and then.Upon confirming that the device is faulty and covered under warranty, simply pop back the next working day and your replacement iPad or iPod will be waiting for you, so you won’t even notice it’s gone!
Every new Apple device comes with 90 days of complimentary telephone support
With AppleCare you can extend this up to 3 years from the original date of purchase. Not only will you get unlimited telephone support from the people who made your device, but also in the event you need hardware support AppleCare will pick up the tab for any parts and labour costs. Even better when you purchase a new Mac with other Apple accessories; such as the 27” Thunderbolt display, Time Capsule or AirPort express, AppleCare will also cover these items giving you 3 years of total peace of mind. You can purchase AppleCare at anytime whilst your Apple device is still covered by the original 1 year warranty. If you are not sure how old your Apple device is, simply give us the serial number and we can check.
Whether you're shopping for yourself, as a gift or you're a student buying for your studies, financing is the most affordable way to buy from Myimaginestore. (Available in-store only)
Apple Service Center
We welcome you to visit our Apple Authorized Service Center. Issues in your favourite iPhone, iPad, iPod, MacBook or iMac? Do not be upset! Our skilled professionals are always happy to help and repair, adjust or maintain any of your equipment manufactured by Apple! Only here you can get a full range of services, from diagnostic and operational advice on working with technology Apple to repair different levels of complexity with maximum efficiency.